Questions & Answers

General FAQs

No MOQ, no matter how many pieces you need, they all deserve our best sincere service.

Size, plating, enamel type, quantity. Or if you have no idea, we will advise.

We can help with drawing the sketches as long as you tell us the ideas.

Methods: Paypal, Credit card, Payoneer, Western Union, TT.
Term: 50% upfront, the rest half is before shipping but after the finished product picture is confirmed by you.

About 12-15 days for normal enamel pins. It finally depends on how complex the design is.

Different colored and shaped rubber pin backs can be provided for your selection.

Gold, nickel, black nickel, silver, rose gold, dyed metal, and rainbow metal are widely used for enamel pins, we can do them all.

Epoxy coating, Pin on the pin, Translucent sandblasting, Glow in the dark, Spin, Slider, Back stamp, Screen printing, UV print, Glitter, Pearlescent, Stained glass and so on.

Every product will go through strict inspection before going out.

Photos will be NOT displayed without your permission. As a vendor, only manufacturing rights are authorized, we don’t sell and use your mold to any other person.

We provide real info and sincere suggestions without reservation. Your emails/messages will be replied to within 12 hours on weekdays. If not happy with our communication, please feel free to contact our manager at any time.

Support. Many customers do not have enough confidence in the quality made by new factories. In order to better demonstrate our excellent quality to customers, we support mold making and proofing and then proceed to mass production after getting the customer’s green light.

About Enamel Pin FAQs

We support rush orders. We usually handle urgent orders by working overtime, adding people, adding machines, etc., and will meet schedules.

We will conduct a full inspection of each process, and repair it immediately if any defects are found. Before shipment, professional QC will also inspect strictly to ensure that the finished products sent to customers fully meet the quality standards.

Size, plating, enamel type, quantity. Or if you have no idea, we will advise.

Butterfly clutch, rubber post, magnet, safety pin, luxury cap, etc… Each accessory has different specifications, welcome to consult.

We will conduct a full inspection of each process, and repair it immediately if any defects are found. Before shipment, professional QC will also inspect strictly to ensure that the finished products sent to customers fully meet the quality standards.

A: For lightweight packages, we usually use FedEx, UPS, and DHL Express, 3-8 days of transit, which not only guarantees delivery time but also reduces a lot of troubles for customers by door-to-door express. In some countries and regions, we also support door-to-door, double-clearance, and tax-free express delivery. If enough time is reserved for the event, we also support sea shipping for heavier medal cargo to reduce the customer’s budget.

More than 200 kinds of glitter can be added to enamel colors. Screen printing, UV printing, glow-in-the-dark, transparent color, pearlescent effect, and stained glass effect can be combined with hard enamel.

We will conduct a full inspection of each process, and repair it immediately if any defects are found. Before shipment, professional QC will also inspect strictly to ensure that the finished products sent to customers fully meet the quality standards.

We can do soft enamel, hard enamel, stamping, die casting, screen printing, offset printing, glitter, and up to 20 kinds of crafts, can definitely meet your lapel pin customization needs.

We will conduct a full inspection of each process, and repair it immediately if any defects are found. Before shipment, professional QC will also inspect strictly to ensure that the finished products sent to customers fully meet the quality standards.

We will conduct a full inspection of each process, and repair it immediately if any defects are found. Before shipment, professional QC will also inspect strictly to ensure that the finished products sent to customers fully meet the quality standards.

About Band Charm FAQ

The band charm and slider are for your Apple Watch band, FitBit Watch band, Disney Magic bands and most of the watch band.

Mushroom, screw backing, and slider accessories are perfect for the watch band.

About Challenge Coin FAQ

Gold, silver, nickel, black, chrome, rose gold, matte gold, matte silver, matte nickel, matte rose gold, antique gold, antique silver, antique nickel, antique brass, antique copper, color dyed and two-tone plating are often applied to challenge coins.

Sort by cost from lowest to highest: OPP bag, sealed bag, PVC bag, flannelette bag, Box packing, plastic box, velvet box.

We will conduct a full inspection of each process, and repair it immediately if any defects are found. Before shipment, professional QC will also inspect strictly to ensure that the finished products sent to customers fully meet the quality standards.

About Medal FAQ

We have an experienced design team who focus on the graphic design of metal crafts. Considering various factors such as understanding customer needs, highlighting themes, and enriching details, we provide free design proposals and can modify the details unlimited times according to your requirements.

Yes. Many customers don’t know much about craftsmanship and design because of a lack of production experience. In order to better show the actual effect of the medals, we support mold setup and sampling and move forward to mass production after samples are approved.

We will conduct a full inspection of each process, and repair it immediately if any defects are found. Before shipment, professional QC will also inspect strictly to ensure that the finished products sent to customers fully meet the quality standards.